How We Handle Your Information
When you open an account we ask for your name, contact details and date of birth so we can verify identity and comply with regional requirements where the platform is available. Payment data flows through the wallet provider you choose — Touch 'n Go eWallet, Boost,
-
1
GrabPay, DuitNow or FPX — and we receive only the transaction reference and amount; card details and PINs stay with your bank or e-wallet operator. We log session activity to detect unusual login patterns and keep your account safe; IP address, device type and browser version
-
2
help us flag access from new locations. Game history, bet records and balance movements are stored for account reconciliation and dispute resolution. We share information only when local law requires it or when a payment processor needs it to complete a withdrawal. Marketing messages go out
-
3
when you opt in during sign-up; you can withdraw consent from account settings at any time. Data lives on secure servers in jurisdictions that support cross-border data flows for this service category; encryption protects it in transit and at rest. We retain records for the period
-
4
required by financial-record rules in the regions we serve, then anonymize or delete them. Cookies track your session so the lobby remembers your language choice and keeps you logged in across pages; third-party analytics cookies measure traffic and help us fix navigation problems. If you want
-
5
to see what we hold, correct an error or request deletion, contact our support team through live chat or the email address in the footer.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.